Privacy Protection

Taking simple steps to evade identity or information theft can save you from a world of pain. Here are some tips to help keep you safe:


Identity Theft

The Federal Trade Commission has launched a nationwide identity theft education campaign to encourage consumers to keep close watch on their personal information and respond quickly when they think their data has been accessed without authorization. An education kit includes a victim recovery guide "Take Charge: Fighting Back Against Identity Theft", a training booklet "Talking About Identity Theft: A How to Guide", and a 10-minute video on ID theft. The materials can be ordered at*. To talk to a counselor, or if you think your personal information has been stolen, you may call 1-877-IDTHEFT.

Avoid Online Danger

Create Secure Passwords

While all of the above security information is essential to know, it's important to understand that information security is everyone's responsibility.



Phishing and Pharming Scams

Phishing attacks are “spoofed” emails and fraudulent web sites designed to fool consumers into divulging personal financial data such as account user names and passwords, social security numbers, credit card numbers, etc. By hijacking the trusted brands of well-known financial institutions, online retailers, and credit card companies, phishers are able to convince up to 5% of recipients to respond to them..

Avoid Phishing Scams

Pharming Is A Twist Of Phishing

Online thieves are moving from Phishing to Pharming. Unlike phishing, pharming does not require a response from the customer. Experts warn that pharming may be more sinister that phishing because it is harder to detect.

Unlike phishing, which uses e-mail spam to deliver fraudulent messages, pharming operates through phony Web sites. The user is automatically directed from a legitimate web site to a copy of that web site with no warning signs. Once the victim is transferred to the bogus site, it collects passwords, plastic card numbers and other private information for the purpose of committing identity thief. Phishing requires a response from the victim while pharming does not.

Online users are urged to watch for uncommon login processes that don't look the same as on legitimate sites. Some sites will ask users for information such as Social Security numbers, not normally required.

Report It!

If you believe you have provided personal or account information in response to a fraudulent e-mail or Web site, please contact Matanuska Valley Federal Credit Union at 907-745-4891 and contact the other financial institutions with which you have accounts.


*When you click this link, you will be leaving the Web site. Please refer to the Terms of Use and Privacy Policy of this outside Web site. Matanuska Valley Federal Credit Union is not responsible for the quality, delivery or timeliness of goods or services of outside Web sites.

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