The same friendly and knowledgeable service you expect from MVFCU is now only a click away! Whether you need to ask a question, apply for a loan, or need help with your account, our Member Experience Representatives are available from the convenience of your mobile device or computer. Click on the Let's Talk Now!! bubble in the lower right corner to talk to a Representative today!
Virtual Member Services are based on representative availability.
Virtual Member Services Hours
Monday - Friday: 7 am - 7 pm
Saturday: 8 am - 5 pm
& Sunday: Closed
Video Chat
For interacting face-to-face, call us with video and get the complete experience, just as if you were visiting us in the Community Office. You can see us and talk to us using your device's camera and microphone. You choose if you just want to see us OR if you allow us to see you too. To start a Video Chat with a representative click on the Let's Talk Now!! bubble in the lower right corner!
ADDITIONAL OPTION includes Co-Browsing where we offer on-screen guidance while in video chat mode. We can walk you through the platform while looking at your screen.
Audio
Use your device audio and microphone to call us directly from our online platforms.
Schedule an appointment
If you want to come into the office and avoid the line you can also schedule an in office appointment.
All sessions may be recorded.
Virtual Community Office
Alaska:
907. 745.4891
Fax:
AK: 907. 745.9131
Hawaii:
808.677.6206
Fax:
HI: 808.677.6208
Mailing Address
1020 S. Bailey Street
Palmer, AK 99645
Telephone Banking
(Easy Access)
Alaska: 907.746.3279
Hawaii: 808.677.6220
MVFCU Routing Number
325272335
VISA Debit Card Activation
Lost/Stolen VISA Debit Card
During business hours
907.745.4891
907.694.4891
After business hours
888.297.3416
VISA Classic Credit Card Activation
800.290.7893
Lost/Stolen VISA Credit Card
888.297.3416
Visit Us Today
To apply for a mortgage or commercial loan, call 907.745.9165
COMMUNITY OFFICES SHARED BRANCHES ATM LOCATIONS LIVE ATMS